About Shopping

Which Shipping Methods Are Available?
We have agreement with Mng cargo, UPS and other cargo companies for overseas.

How long does it take to get my cargo?
Turkey for a maximum of 5 days. It may take up to one week for overseas depending on the country.

Do you have international transportation?
Yes there is.

Which Shipping Methods Are Available?
Aircraft cargo and normal cargo

Payment information

Which Payment Methods Are Accepted?
Money Transfer-EFT, Credit Card and 3D Secure
You can pay by payment methods. When making an EFT, you must enter an order number

Does online purchase Safe?
You can safely pay with your credit card with İyzico and Paypal infrastructure. iyzico is a financial technology company with BRSA and PCI-DSS licenses, offering payment infrastructure and after-sales support services to thousands of individual and corporate customers.

Orders and Returns

How can I order?
Add the product you like to the basket, then pay by credit card or Wire Transfer-EFT on the checkout page.
Do I need an account to place an order?
You can order without being a member.
Who should I contact if you have any questions?
You can call us or call us with the numbers on our contact page during working hours.

How do I cancel or change my order?
If you can contact us by phone or e-mail, we can do your transactions quickly.

How Do I Track My Order?
You can view and follow the details about the order from the order tracking page.
How do I return a product?
Please click here for detailed information about returns.

Lıl Gaea Products Material Care ;

We recommend the use of a soft cloth, dry or wet. If desired, liquid soap formulated especially for wood, with reduced water effect and pH balance can be used. Avoid using acidic products, products containing solvents and ammonia. Also, keep it away from sunlight to avoid permanent discolouration of the surface and color.
Periodic maintenance and cleaning help keep the original appearance of products and extend their durability.
Do not use products outdoors unless specified as “Outdoor“.
Wood is a natural material. There may be slight differences between the products. They are considered to be typical of being natural material, not as a fault.